I am an experienced Quick Service Restaurant (QSR) professional with over 7 years of progressive leadership roles at Domino’s Pizza. I have demonstrated excellence in store operations, team development, and customer satisfaction. I am committed to taking full-time responsibility for day-to-day operations, growth, and compliance of Papa John’s franchise locations.
Directed all aspects of daily store operations, including P&L, staffing, inventory, compliance, and guest satisfaction. Improved operational efficiency and led the store to rank among top performers in the region. Managed monthly revenue over 100k while ensuring food cost control, labor optimization, and local marketing impact. Trained over 30 team members, developing leadership pipelines and reducing turnover. Maintained 100% food safety and QSR compliance.
Oversaw shift operations, employee scheduling, and customer service metrics. Improved onboarding and team integration, shortening training cycles by 25%. Supported GM in vendor coordination and daily sales reporting.
Delivered excellent customer service in a high-volume environment. Promoted to Assistant Manager based on performance and leadership potential.