Community Action Partnership of San Luis Obispo
San Luis Obispo, CA
Jun 30, 2026
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Fluency in two or more languages, including one that supports the needs of the program and community is preferred, but not required
Under the general direction of the IT Operations Manager, performs a variety of technology tasks supporting CAPSLO’s mission by ensuring staff receive prompt IT support and assists in repairing, maintaining, upgrading, and installing computers and related peripheral equipment to all CAPSLO employees in all counties. Performs diagnostic testing to determine source of problems and makes necessary repairs. Efficiently handles installation of new systems and equipment. Keeps detailed and accurate records of all work performed.
Here’s what makes someone a great fit for this role:
- You have a high school diploma and at least one year of related experience, education, or certification.
- You are comfortable working with Microsoft Windows operating systems and the Microsoft Office Suite, including installing, configuring, and troubleshooting both.
- You know how to use core Office applications such as Excel, Word, Access, PowerPoint, and Outlook.
- You bring hands‑on experience in at least one of the following areas: Intel or Microsoft system repair, or Local Area Network maintenance.
- You understand basic networking concepts, protocols, and standard practices, and you can use common network testing tools.
- You have foundational knowledge of Microsoft Server administration and Active Directory.
- You can diagnose and resolve operating system issues with a steady, problem‑solving approach.
As an IT Technician you will:
- Install, configure, and troubleshoot office and server computer hardware and software.
- Install, configure, and troubleshoot computer peripherals and related devices.
- Support network security and help protect systems from viruses and corrupt data.
- Provide hardware and software technical assistance to staff across the agency.
- Assist with planning, researching, designing, and acquiring new or upgraded hardware and software systems.
- Provide general Helpdesk support for desktops, laptops, and all computer‑related equipment agency‑wide.
- Maintain organized documentation of IT assets, services, and facilities using tools such as intranet pages, Visio diagrams, photos, databases, documents, and spreadsheets.
- Maintain current knowledge of hardware, software, and network technologies and recommend updates or modifications when needed.
- Inventory IT equipment and provide recommendations for replacement or upgrades.
- Support and uphold the mission, strategic goals, and performance measures of the agency.
- Follow all safety rules and practices, using reasonable precautions to ensure the safety of yourself, coworkers, clients, and children.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To view the full job description and requirements click HERE.
About Community Action Partnership of San Luis Obispo
Community Action Partnership of San Luis Obispo County is a nonprofit organization dedicated to helping low income individuals and families become self-sufficient. We provide a wide range of community-based programs, such as childcare, early childhood education, homeless services, veteran services, health services and much more. Our purpose is to foster positive change in our community and to create a more equitable society. We are passionate about our work and strive to be innovative in our approach. We are proud to be making a difference in the lives of those we serve.
When you join us, you become part of a community of dedicated, passionate, and diverse individuals who are committed to making a positive impact in the world. We offer a supportive, collaborative, inclusive, and equitable work environment. A place where you will have the opportunity to work alongside like-minded individuals who share your passion to help individuals and families become more self-sufficient.
If you are looking for a meaningful career in which you can make a real difference in people’s lives, we invite you to join us!